Privacy Policy

Mn99's Privacy Policy —
Our Commitment to Protecting Your Data

See exactly how your personal information is collected, used, and protected on mn99. We believe your privacy is your right.

Last Updated: January 2026 Full Bengali Support SSL Secured

Mn99 Data Protection Key Features

Steps mn99 takes to protect your privacy

End-to-End Encryption

Every transaction and piece of personal information on mn99 is protected by 256-bit SSL encryption. No third party can read or alter this data.

Your Data Is Never Sold

Mn99 never sells your personal information to advertisers or third parties. Your data is used exclusively to improve the services we provide.

Identity Verification (KYC)

Mn99 follows a secure identity verification process in line with international AML standards. Your KYC information is stored on encrypted servers.

Cookie Controls

Cookie use on the mn99 website is limited and transparent. You can update your cookie preferences at any time and disable non-essential cookies.

Secure Data Storage

Mn99's servers operate in compliance with international data protection standards. Data is securely deleted once its retention period has expired.

Marketing Opt-Out

You can opt out of mn99's promotional communications at any time. Notifications can be turned off in one click from your email or app settings.

Table of Contents

Mn99 Privacy Policy — Full Description

This Privacy Policy applies to all users of the mn99 website and mobile app. Please read this page carefully — it will help you understand your rights and control over your personal information.

1Introduction

Mn99 is an internationally recognized online betting and gaming platform serving millions of members across Bangladesh and around the world. This Privacy Policy is designed to give you a clear understanding of what information mn99 collects, why it is collected, and how it is used.

By creating an account or using our services on mn99, you agree to this Privacy Policy. If you disagree with any of its terms, please contact our support team.

Our commitment: mn99 never sells your personal information to third parties. Your data is used solely to provide you with a better service.

2What Information We Collect

Mn99 collects certain information to improve your experience on the platform. Below is a detailed breakdown of what is collected:

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • Residential Address (Country & City)
  • National ID or passport number (for KYC verification)

Financial Information

  • Deposit and withdrawal history
  • Payment method details (Mobile Banking/Nagad number — full numbers are not stored)
  • Transaction Amount & Date

Usage Data

  • Betting History & Game Preferences
  • Account login time and location
  • Device type, operating system, and browser information
  • IP Address & Session Duration
Data Type Reason for Collection Mandatory?
Full name and date of birth Age & Identity Verification Yes
Mobile & Email Account Communication & Security Yes
NID / Passport KYC Verification (Large Withdrawals) Conditional
Payment Information Transaction Processing Yes
Device & IP Security & Fraud Prevention Automatic
Betting History Service Improvement & Responsible Gaming Automatic

3How Your Information Is Used

Mn99 uses the information it collects for specific purposes only. Your data will not be used for any additional purpose without your consent.

  • Account Management: Registration, login, identity verification, and account security.
  • Financial transactions: Accepting deposits, processing withdrawals, and maintaining transaction records.
  • Service Improvement: Preference analysis to enhance your betting experience.
  • Security: Prevention of fraud, money laundering, and unauthorized access.
  • Contact: Important updates, account alerts, and support services.
  • Responsible Gaming: Identifying signs of addiction and providing timely support.
  • Legal compliance: Meeting licensing authority requirements and legal obligations.
Promotional Communications: You can opt out of promotional emails or SMS at any time through your account settings or by contacting the support team.

4Data Sharing & Disclosure

Mn99 does not generally share your personal information with third parties. However, disclosure may occur in the following limited circumstances:

Limited Data Sharing Scenarios

  • Payment Processors: Transaction details are shared with Mobile Banking, Nagad, or your bank to process deposits and withdrawals.
  • Licensing Authority: Information is shared with mn99's gaming license regulatory authority as required.
  • Law enforcement agencies: Information may be disclosed in compliance with legal obligations arising from court orders or lawful investigations.
  • Security Partners: Limited data sharing with trusted security partners to prevent fraud and cyber attacks.
Important: mn99 never sells or rents your information to advertisers, data brokers, or any other commercial party.

6Data Security

Mn99 applies international-standard security measures to keep your data safe. The core layers of our security framework are:

  • 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Real-Time Fraud Detection: Suspicious activity is detected in real time.
  • Server Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Staff Training: All mn99 staff are trained in data protection practices.
In the Event of a Data Breach: In the event of a data breach, mn99 will notify affected members and the relevant authorities within 72 hours.

7Data Retention Period

Mn99 does not retain any information longer than necessary. Specific retention periods are defined for each type of data:

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years AML Policy Compliance
Betting History 3 Years Dispute Resolution
Login Log 12 Months Security Monitoring
Marketing Data Until opt-out Consent-Based

Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified in any way.

8Your Rights

Under mn99's Privacy Policy, you hold the following rights over your personal data:

Right to Access Your Data

You have the right to know what information mn99 holds about you and to request a copy.

Right to Rectification

You can request that our support team correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions, provided there are no overriding legal obligations.

Right to Restrict Processing

In certain circumstances, you can request that we restrict the use of your data.

Right to Data Portability

You have the right to export your data in a structured format.

Right to object

You can object to your data being used for marketing or profiling purposes.

To exercise your rights: Email [email protected] or reach us directly via live chat. mn99 typically responds to requests within 30 days.

9Children's Privacy

Mn99 is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and any account found to belong to a minor is closed immediately.

For parents: If you suspect your child has created an account on mn99, contact [email protected] immediately. We will take swift action.

10Third-Party Links & Services

Certain third-party services, such as payment gateways, may be integrated into the mn99 platform. These services have their own privacy policies, and mn99 is not responsible for how they manage your data.

  • Payment processors (Mobile Banking, Nagad, and banks) operate under their own privacy policies.
  • If you download the mn99 app via Google Play or any other platform, that platform's own privacy policy will apply.
  • Live game providers operate under their own security standards.

Mn99 works only with trusted and verified third parties, and all agreements include data protection clauses.

11Policy Updates

Mn99 may update this Privacy Policy from time to time. For significant changes, members will be notified in advance via email or an in-platform notification.

Continued use of mn99 after any changes to this policy will be taken as your acceptance of the updated terms. We recommend reviewing this page regularly. The date of each update will be noted at the top of this page.

Last Updated: January 2026. Next scheduled review: July 2026.

12Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to mn99's Data Protection Team. We're available 24/7, every day of the week.

  • Live Chat: Get instant support through our website and app.
  • Email: [email protected] — typically replies within 24 hours.
Full support in Bengali: All privacy-related inquiries to mn99 can be handled in Bengali. Feel free to reach out in your native language.

Frequently Asked Questions — Privacy Policy

Answers to the Most Frequently Asked Questions About mn99's Privacy Policy

No, mn99 never sells your personal information to advertisers, data brokers, or any other third parties. Your data is used solely to provide our services, maintain security, and meet legal obligations.

Your KYC documents are stored on servers secured with 256-bit SSL encryption. Only authorized personnel can access this information through strict access controls. It is never shared with any party except where legally required.

Yes, you can request that your data be deleted. However, certain information must be retained for a specified period due to legal obligations (e.g., financial transaction records for 7 years). Contact our support team for more details.

You can turn off promotional emails from the "Notifications" option in Account Settings, or by clicking the "Unsubscribe" link at the bottom of any promotional email. You can also make this request via live chat.

mn99 collects country or region information from your IP address at login, primarily for security and licensing compliance. Precise GPS location is not tracked. If location permission is requested in the app, it is entirely optional.

For significant changes, a notification will be sent to your registered email and displayed on the platform. The date of any update is always shown at the top of this page. We recommend checking this page regularly.
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