Mn99's Terms and Conditions — Clear & Simple English

Mn99 is an internationally licensed online betting and gaming platform. These terms and conditions apply to the use of mn99's website and mobile app. By creating an account on mn99, you agree to be bound by all of these terms.

Mn99 reserves the right to update these terms and conditions at any time. Members will be notified in advance of major changes. We recommend checking this page regularly.

• All mn99 services are available to users aged 18 and above only.
• The platform is open to users from Bangladesh and many other countries worldwide.
• Mn99 does not facilitate any illegal activity or money laundering, and such activity is strictly prohibited.
• These terms are governed by international gaming law and the guidelines of mn99's licensing authority.

To register on mn99, you must provide accurate and truthful information. mn99 reserves the right to terminate any account created with false or incomplete information at any time.

Important Account Rules

• Each person may hold only one mn99 account. Creating multiple accounts is strictly prohibited.
• The mobile number and email address provided at registration must be active and belong to you.
• Keep your account password confidential — do not share it with anyone.
• Accounts cannot be transferred or sold to another person.
• Mn99 reserves the right to take immediate action if misuse or suspicious activity is detected on an account.

Identity Verification (KYC)

Mn99 complies with international Anti-Money Laundering (AML) policies. For large withdrawals or suspected suspicious activity, mn99 may request identity verification. In such cases, one of the following documents must be submitted:

• National Identity Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (supplementary only)

Mn99 reserves the right to withhold withdrawals above a certain amount until KYC verification is completed.

Deposits and withdrawals on mn99 are fully secure and encrypted. Transactions are supported via Mobile Banking, Nagad, and Rocket — Bangladesh's most popular mobile banking services — as well as bank transfer.

Deposit Rules

• Minimum deposit: BDT 200.
• Deposits are usually credited to your account within 5–10 minutes.
• Only use your own payment method for deposits — using someone else's account is strictly prohibited.
• Always include the correct reference number when making a deposit.

Withdrawal Rules

• Minimum withdrawal: BDT 500.
• Standard withdrawals are processed within 15 minutes.
• The payment method used for withdrawals must match the method used for deposits.
• Daily withdrawal limits are determined by your account tier.
• Wagering requirements must be met before bonus funds can be withdrawn.

Mn99 regularly offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the relevant promotion page.

General Bonus Rules

• The welcome bonus is available to first-time registered members only.
• Each bonus has its own wagering requirement — typically ranging from 5x to 15x.
• Bets placed with bonus balance must have minimum odds of 1.50 or higher.
• Multiple bonus offers may not be applicable at the same time.
• Winnings from free bets can be withdrawn directly, but the original free bet stake will not be returned.

Cashback & Reload Bonuses

Weekly cashback and reload bonuses are automatically applied for active members. VIP members enjoy cashback at preferential rates. Cashback is credited to accounts every Monday.

Certain rules must be followed when placing bets on mn99. These rules apply equally to all members.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an error is found in the odds before a match begins, mn99 reserves the right to void the affected bets.
• Bets placed during live betting may not be accepted due to network delays.
• If a match is abandoned or postponed, bets will be settled in accordance with the relevant rules.
• If one leg of an accumulator bet is void, it will be counted at odds of 1.0.
• Internationally recognized data sources are used to determine the outcome of every game.

Mn99 is committed to providing a fair and balanced betting environment for all members. Any fraudulent activity is automatically detected by mn99's system.

• Placing bets using bots or automated software is strictly prohibited.
• Assisting with odds manipulation or match fixing is strictly prohibited.
• Collecting bonuses across multiple accounts is prohibited.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage is strictly prohibited.

Violating any of the above rules may result in account termination, forfeiture of all funds, and legal action where necessary.

Mn99 takes the protection of your personal information seriously. We use SSL encryption and advanced security technology. Your data will never be sold to third parties.

For details on how we collect, use, and protect your data, please visit our Privacy Policy Read the page.

• Information provided at registration is used solely for the purpose of delivering our services.
• Your information will not be shared with any third party except where required by law.
• You can opt out of marketing communications at any time.
• Requests to correct or delete your information can be made through the support team.

Mn99 believes betting is a form of entertainment — not addiction. That is why mn99 encourages all members to play responsibly. Our platform provides a range of tools to support responsible gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for a specified period.
• Reality Check: Receive reminders about your play time and spending at set intervals.
• Cooling-off period: Take a break anywhere from 24 hours up to 6 weeks.

Mn99 reserves the right to suspend or terminate any account without prior notice in the following circumstances:

• Violating any provision of these terms and conditions.
• Registering with false or misleading information.
• Operating multiple accounts.
• Attempting to abuse bonuses or commit fraud.
• Facilitating money laundering or any illegal activity.
• Harassing other members or staff.

Members may also request account closure at any time through the support team. Any available balance can be withdrawn before the account is closed; however, this may not apply in cases where the Terms & Conditions have been violated.

If you have a dispute regarding a bet or transaction, please contact the support team first via mn99 live chat or email. The support team typically resolves issues within 24 hours.

1. Contact us directly via Live Chat first.
2. If your issue remains unresolved, please submit a detailed complaint via email.
3. Once mn99's investigation is complete, a written decision will be communicated.
4. Mn99's final decisions may be appealed to the relevant licensing authority.

Mn99 reserves the right to update these terms and conditions, in part or in full, at any time. Members will be notified in advance of any significant changes via email or platform notification.

Continued use of mn99 after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly. The date of the latest update will always be shown at the top of this page.

If you have any questions or comments about these terms and conditions, please get in touch. mn99's support team is available 24/7, seven days a week.

• Live Chat: Instant support via website or app.
• Email: [email protected] (typically responded to within 1 hour).